Industries / Markets Served

Marlin's animated content is engaging, well-researched and completely customizable. It helps you connect with your employees and sparks conversations on dozens of key topics across many industries and markets.

Industrial | Business Services | Health Care | Transportation | Warehouse | Hospitality | Utility | Sanitation | Retail

Industrial

Are you looking for innovative ways to capture your employees' attention and get them focused on reducing slips, trips and falls, reinforcing proper lifting techniques, emphasizing the use of personal protective equipment and the handling of chemicals and other hazardous materials? Key Topics Slips, trips and falls Safe lifting Proper use of personal protective equipment Safe handling of chemicals and other hazardous materials Lockout/tagout procedures Machine guarding/shielding

Business Services

Would you like to reinforce a variety of customer service issues - listening, handling customer complaints, accuracy and efficiency, telephone etiquette, courtesy and the importance of maintaining a positive attitude? With so many important deadlines, how do you get your employees to focus on everyday messages like combating eyestrain, muscle cramps and carpal tunnel? Key Topics Quality work, teamwork, communication, attitude and enthusiasm Courtesy with customers and co-workers Handling complaints and solving problems Organizing time to maximize productivity Secure use of computers Ergonomics, from screen glare to posture

Health Care

Are you looking for ways to reinforce prevention of the spread of infections and viruses, accuracy in dispensing medications and documenting procedures and prevention of sprains and strains? How do you continually communicate the importance of compassion in dealing with patients and residents? Key Topics Quality assurance, compassion, teamwork, communication, attitude, enthusiasm and stress management Accuracy in dispensing medications Universal precautions and infection control measures Accuracy in documenting tests, treatments and charting medications Observance of HIPAA law Prevention of sprains, strains and back injuries Prompt, professional and courteous service

Transportation

Whether you are a long-haul trucking or service van delivery company, you have limited opportunity for one-on-one communication with your employees. How do you continually reinforce the importance of safe driving, safe backing, avoiding injuries from falls and providing quality customer service? Key Topics Preventing backing accidents Following safe driving procedures Working safely in warehouse dock areas, including issues related to forklifts and physical lifting Staying alert on the road Showing courtesy and professionalism with customers

Warehouse

With so many different shifts, how do you consistently reach your people and get them focused on the importance of forklift safety, aisle safety, proper lifting techniques and preventing slips, trips and falls? How do you minimize theft and damage of freight? Key Topics General safety, quality, teamwork and productivity Forklift safety Avoiding slips, trips and falls Proper lifting Wearing of personal protective equipment Minimizing freight damage

Hospitality

Do you know how to get your employees to focus on exceeding customer expectations? Are you consistently reinforcing the need for a combination of courtesy, friendliness and the ability to readily address and resolve problems? Key Topics Quality, teamwork, communication and attitude Cleanliness Communication among departments Customer service Resolving problems and handling complaints courteously and competently

Utility

Are you looking for consistent ways to emphasize safety around power sources while promoting the use of personal protective equipment, proper lifting techniques, prevention of slips, trips and falls and the importance of accuracy and detail in all phases of work? Key Topics Safety around power sources Wearing personal protective equipment Safe driving Creating safe work-protection zones on roads Handling chemicals and other hazardous materials properly Proper lifting to prevent strains and sprains

Sanitation

Your people spend most of their time out on their routes. So how do you communicate and reinforce the importance of safe driving, safe backing and attention to overhead wires, transformers and roof overhangs when lifting large containers? How do you know if your messages are consistently being heard and remembered? Key Topics Safe driving Paying attention to overhead wires and roof overhangs Safe street crossing and safe lifting Working safely on rear-enders, front-end loaders and roll-offs Customer service, courtesy, friendliness and respect Protective safety equipment

Retail

How do you promote great customer service and positive attitudes among employees day in and day out? How are you reinforcing safe lifting, security procedures and preventing slips, trips and falls? Key Topics Teamwork, communication, attitude and enthusiasm Safety - prevention of sprains and strains from lifting and slips, trips and falls Cleanliness and attractive displays Accuracy in pricing Reducing shrink through honesty and alertness Knowing the product Excellence in customer service - courtesy, speed, accuracy, friendliness, attentiveness, smiles and appearance